Dumfries and Galloway
Telephone: 01683 300 651
Email: office@solaflair.co.uk
The Legal Stuff
The Legal Stuff
Privacy Policy
This Privacy Policy governs the manner in which Worthy Business development Ltd t/as Solaflair collects, uses, maintains, discloses and processes information collected from users of the www.solaflair.co.uk website and applies to the website and all products and services offered by Solaflair.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
To use the Solaflair website and our services you must agree to this privacy policy. When signing up, you agree to this policy and your use of services provided by Solaflair signifies your continued acceptance.
Summary
We are Worthy Business Development Ltd (t/a Solaflair) Company number 5720203, registered office 20-22 Wenlock Road, London N1 7GU
This privacy policy covers how we will use, collect and process any data provided to us. You can contact us at info@solaflair.co.uk
We process your data to provide our services to you, or for our legitimate business interests.
We only process your data for as long as we need to, and then we delete it.
We will not sell or share your data with others unless they are providing a service to us (such as payment service providers), you ask us to share your data or we are required to for legal reasons.
We do not market to you without your consent and, if you give us your consent, you can withdraw it at any time.
We do not share your data outside the EEA.
You have many rights, including the right to complain to the Information Commissioner’s Office. If you need a hand in exercising your rights, feel free to contact us info@solaflair.co.uk
How We Process Your Data
Throughout your interactions with us we will collect only the data that we require in order to provide you with the service that you are requesting. The key information that we process is shown below for your information:
Your Name
When you sign up, we need to know your first and last name so that you can be identified. This is necessary to provide our service to you.
E-mail Address
We will store your e-mail address for the purposes of managing your request or contract with us. This will be used for transactional e-mails that relate directly to our services to you. We may also use your e-mail address to send you messages about our services which may include notifications about newly launched products . If you would rather not receive these messages, please let us know
Mobile Numbers
We will store your mobile number for the purposes of managing your request or contract with us.
Postal Address
We require your postal address in order to provide you with an invoice for our services. This information is collected as a legal obligation and will be stored on our systems along with invoices for a minimum period of 7 years.
Retention: If you have requested a quotation or information to be sent to you your name will be retained for a period of 12 months before it is deleted unless you request it to be deleted before that time . As a customer who we have carried out work for, your name may be kept with your billing records where we have a legal obligation to store this information for a period of 7 years.
How We Store Your Data
Electronic copies of quotes and details of completed projects are stored on a single user computer with double security password protection. For information which needs to be accessible to all employees we use Dropbox cloud facilities which are password protected. Drpbox has the US ‘Privacy Shield’ that shows they are signed up to comply with EU privacy law. Back-ups are stored securely on our remote, password protected hard drive. Hard copies of paperwork are securely stored under lock and key and shredded when no longer needed as per our retention times.
Backups
We store backups of data stored by us for use in disaster recovery. Backup data is encrypted and stored securely off site. This is necessary to provide our service to you.
Retention: Backup data is stored for the same period your data is stored with us.
Professional Services
We may share your details with processional service companies such as accountants or accounting software.
E-mail Marketing Software
We may share your details with e-mail marketing software providers to allow us to send e-mails to customers who have opted in.
Your Rights
You have a lot of rights, including right to request access to and rectification or erasure of your personal data or restriction of processing of it. You also have the right to object to our processing of your data in some situations, as well as the right to data portability.
Notification Of Data Breaches
Upon discovering any data breaches, we will notify any affected individuals as soon as its practical. In the event of a data breach concerning personal data, the affected parties will be notified by e-mail to the main e-mail address we store with your account.
Our Lawful Basis For Data Processing
Under the General Data Protection Regulation, unless we have otherwise specified above, we will be processing your data as a legitimate interest. These interests include staff training, ensuring the security of our systems and to allow us to operate our business in an efficient manner.
Where our processing is based on consent, you may withdraw consent at any time.
Where our processing is necessary for us to perform our contract with you, or to take steps to enter into a contract with you, we will not be able to enter into a contract with you or deliver our services to you if you do not give us the data in question.
Analytics
We use Google Analytics to help us track the details of visitors browsing our public website. We do not use Google Analytics on any URLs once you have been authenticated. We do not send any personal data to Google’s services through Google Analytics and we configure our tracking codes to anonymise any IP addresses.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Disclosure Of Information To Law Enforcement Agencies
We may disclose your information if we are requested to by any law enforcement agency where we believe we are required to comply with the request under any applicable laws.
Data Protection Authority
You may have the right to lodge a complaint with your local data protection authority or the Information Commissioner’s Office (ICO) in the United Kingdom (our authority).
The ICO can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Other information can be found on their website at ico.gov.uk.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Worthy Business Development Ltd
‘Valenciennes’ Auchen Castle, Moffat DG10 9SQ
info@solaflair.co.uk
You may request details of personal information which we hold about you under the Data Protection Act 1998 and GDPR updated 25th May 2018. If you would like a copy of the information held on you please write to the above address.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Any request to have personal data deleted will be actioned within 30 working days of request being received.
This document was last updated on January 14th 2020
This Privacy Policy governs the manner in which Worthy Business development Ltd t/as Solaflair collects, uses, maintains, discloses and processes information collected from users of the www.solaflair.co.uk website and applies to the website and all products and services offered by Solaflair.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
To use the Solaflair website and our services you must agree to this privacy policy. When signing up, you agree to this policy and your use of services provided by Solaflair signifies your continued acceptance.
Summary
We are Worthy Business Development Ltd (t/a Solaflair) Company number 5720203, registered office 20-22 Wenlock Road, London N1 7GU
This privacy policy covers how we will use, collect and process any data provided to us. You can contact us at info@solaflair.co.uk
We process your data to provide our services to you, or for our legitimate business interests.
We only process your data for as long as we need to, and then we delete it.
We will not sell or share your data with others unless they are providing a service to us (such as payment service providers), you ask us to share your data or we are required to for legal reasons.
We do not market to you without your consent and, if you give us your consent, you can withdraw it at any time.
We do not share your data outside the EEA.
You have many rights, including the right to complain to the Information Commissioner’s Office. If you need a hand in exercising your rights, feel free to contact us info@solaflair.co.uk
How We Process Your Data
Throughout your interactions with us we will collect only the data that we require in order to provide you with the service that you are requesting. The key information that we process is shown below for your information:
Your Name
When you sign up, we need to know your first and last name so that you can be identified. This is necessary to provide our service to you.
E-mail Address
We will store your e-mail address for the purposes of managing your request or contract with us. This will be used for transactional e-mails that relate directly to our services to you. We may also use your e-mail address to send you messages about our services which may include notifications about newly launched products . If you would rather not receive these messages, please let us know
Mobile Numbers
We will store your mobile number for the purposes of managing your request or contract with us.
Postal Address
We require your postal address in order to provide you with an invoice for our services. This information is collected as a legal obligation and will be stored on our systems along with invoices for a minimum period of 7 years.
Retention: If you have requested a quotation or information to be sent to you your name will be retained for a period of 12 months before it is deleted unless you request it to be deleted before that time . As a customer who we have carried out work for, your name may be kept with your billing records where we have a legal obligation to store this information for a period of 7 years.
How We Store Your Data
Electronic copies of quotes and details of completed projects are stored on a single user computer with double security password protection. For information which needs to be accessible to all employees we use Dropbox cloud facilities which are password protected. Drpbox has the US ‘Privacy Shield’ that shows they are signed up to comply with EU privacy law. Back-ups are stored securely on our remote, password protected hard drive. Hard copies of paperwork are securely stored under lock and key and shredded when no longer needed as per our retention times.
Backups
We store backups of data stored by us for use in disaster recovery. Backup data is encrypted and stored securely off site. This is necessary to provide our service to you.
Retention: Backup data is stored for the same period your data is stored with us.
Professional Services
We may share your details with processional service companies such as accountants or accounting software.
E-mail Marketing Software
We may share your details with e-mail marketing software providers to allow us to send e-mails to customers who have opted in.
Your Rights
You have a lot of rights, including right to request access to and rectification or erasure of your personal data or restriction of processing of it. You also have the right to object to our processing of your data in some situations, as well as the right to data portability.
Notification Of Data Breaches
Upon discovering any data breaches, we will notify any affected individuals as soon as its practical. In the event of a data breach concerning personal data, the affected parties will be notified by e-mail to the main e-mail address we store with your account.
Our Lawful Basis For Data Processing
Under the General Data Protection Regulation, unless we have otherwise specified above, we will be processing your data as a legitimate interest. These interests include staff training, ensuring the security of our systems and to allow us to operate our business in an efficient manner.
Where our processing is based on consent, you may withdraw consent at any time.
Where our processing is necessary for us to perform our contract with you, or to take steps to enter into a contract with you, we will not be able to enter into a contract with you or deliver our services to you if you do not give us the data in question.
Analytics
We use Google Analytics to help us track the details of visitors browsing our public website. We do not use Google Analytics on any URLs once you have been authenticated. We do not send any personal data to Google’s services through Google Analytics and we configure our tracking codes to anonymise any IP addresses.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Disclosure Of Information To Law Enforcement Agencies
We may disclose your information if we are requested to by any law enforcement agency where we believe we are required to comply with the request under any applicable laws.
Data Protection Authority
You may have the right to lodge a complaint with your local data protection authority or the Information Commissioner’s Office (ICO) in the United Kingdom (our authority).
The ICO can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Other information can be found on their website at ico.gov.uk.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Worthy Business Development Ltd
‘Valenciennes’ Auchen Castle, Moffat DG10 9SQ
info@solaflair.co.uk
You may request details of personal information which we hold about you under the Data Protection Act 1998 and GDPR updated 25th May 2018. If you would like a copy of the information held on you please write to the above address.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Any request to have personal data deleted will be actioned within 30 working days of request being received.
This document was last updated on January 14th 2020
